| Document
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Author Ross Wyatt, Jo Turner |
| Abstract Walk-Through Talk-Through (WTTT) sessions were conducted with ambulance crews to explore how staff manage patient restraint and seatbelt use within the dynamic rear workspace. The study revealed a gap between policy expectations and operational realities, shaped by ergonomic design, workflow pressures, and cultural norms. Findings highlight how Human Factors methods can uncover system barriers and inform design changes that enhance both staff and patient safety. This is the first in a series of Operating Unit studies across the region. |