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Author Jana Mihulkova, Sam Waters, Anita Weltz |
| Abstract This study used the COM-B model to investigate the barriers and enablers that influence safety reporting behaviour among track workers within the GB rail industry. Using a qualitative design, semi-structured interviews and focus groups were conducted with sixty track workers and seven safety managers to explore experiences and perceptions of reporting practices. Findings revealed fragmented and complex reporting systems that require significant knowledge and experience to navigate, inconsistent expectations, and negative influences of fear of repercussions as key barriers to effective reporting. Additional themes included the importance of feedback, trust, and recognition, alongside limited training and target-driven reporting. |
