Document | Author Joy McKay, John Preston |
Abstract Mobility as a Service (MaaS) apps have been developed in the hope of increasing sustainable travel, yet the most sustainable forms of travel; active travel, are yet to receive substantial consideration. This significant change of increasing walking and cycling requires users to have all of their information needs met. Using COM-B alongside Design With Intent users, will co-create in-app features intended to provide the assistance needed to effectively increase active travel use. |