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Author Katherine L. Plant, Richard Bye, Katie J. Parnell, Craig K. Allison, Jade Melendez, Neville A. Stanton |
| Abstract This work presents a collaboration between [an academic] and [industry partner] to help improve safety at level crossings by developing a deeper understanding of how people behave at them. Using the theoretical foundations of the Perceptual Cycle Model (Neisser, 1976) to generate behavioural insights from workshops, interviews and field observations, the work aims to create decision support tools for level crossing managers, engineers, safety teams and investigators. The resulting human factors toolkit will inform hazard analysis, system design and behavioural interventions that will put level crossing users—and their needs, goals and behaviours—at the centre of activities to improve system safety. |
