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Author
Patrick Waterson
Abstract
The paper describes a sociotechnical systems approach to modelling a terrorist incident, namely the bombing of the Manchester Arena on 22nd May 2017. The paper probes more deeply into the underlying factors contributing to the bombing in order to extract lessons, particularly in terms of the future management of crowd events and their policing. The analysis of the research employs a hybrid version of Rasmussen’s Accimap (1997) and a sociotechnical systems analysis based on the work of Turner (1978). The research tries to identify how the incident developed and to investigate its origins in order to avoid similar events occurring. A set of conclusions are drawn relating to systemic archetypes of failure and how to evade these and plan for them in advance of a potential incident and future events involving potential safety critical threats including terrorism.