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Author Kate Kingshott & Anjum Naweed |
| Abstract Maintenance engineers of aircraft in General Aviation work in a highly time pressured, complex and dynamic environment where errors in decision making could have far reaching consequences. However, few studies have investigated the role and influence of affect on the decision-making process in this setting. Using interviews and a scenario invention method, this study investigated the affective influences in decision making and corresponding responses in General Aviation maintenance engineering work in the Australian context. Preliminary findings based on inductive analysis identified a number of themes including affective response to task interruption specific to work colleagues and customers or management personnel, impact of negative rumination and the role of pride as a safety factor. Findings are discussed in terms of the impact of different affective states with implications for future research directions on crew resource training and non-technical skills development. |
