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Author Natasha Fosker, James Hoare |
| Abstract Inclusive research and design is continuing to gain recognition as a vital aspect of medical device development, ensuring products are safe, usable, and accessible for diverse patient populations. With medical devices no longer exclusively used in controlled clinical environments, and instead routinely used in homes, factors outside of risk reduction become ever more important. Human factors engineering is often viewed narrowly as a way to reduce use-related risks, but this perspective overlooks the potential it has to drive innovation and equity. Inclusive research and design build on usability by actively considering differences in age, ability, culture, language, and sensory processing. As researchers and designers, these sit at the heart of what we do, particularly with a global healthcare landscape where home-use devices are increasingly common. This work examines how to integrate inclusive research and design with human factors throughout the development process, to enhance patient safety, trust, and adoption. For the user, this boils down to enhancing their experience. We’ve always believed inclusivity should not be regarded solely as a regulatory requirement; but it gives a strategic advantage that improves clinical outcomes and expands market reach. Designing for all users and sensory needs produces devices that address real-world use, and foster confidence among both patients and clinicians. |
