| Document
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Author Kevin Hayes1, Laetitia Marquie2 & Lee Dann1 |
| Abstract In the commercial aviation sector, Maintenance Errors have resulted in several high-profile accidents and incidents and the annual cost to the industry is estimated to be some US$616M (Allianz, 2024). Despite an industry wide consensus from both regulators and operators alike that the problem of Maintenance Errors needs to be addressed, there remains no definition of what a Maintenance Error is. Using both literature reviews and data from interviews with airline safety professionals, this paper explores why there has been an issue in aviation with regards to understanding Maintenance Error and proposes the Aviation Maintenance System (AMS) as a model for contextualising the problem, as well as proposing a working definition for Aviation Maintenance Errors (AMEs). |
