Lesson Learned – the similarities and differences of human factors in Aircraft Maintenance between JL123 and CI611

|Publish Date: Sep 13, 2023|Keywords: Aviation, Contemporary EHF 2023, Health & Safety, Incidents, Publications|

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 Author
Punthit Kulsomboon, Edem Yao Tsei, Gayatri Rebbapragada & Wen-Chin Li
Abstract
This paper makes use of the human factors analysis and classification system (HFACS) to analyse maintenance-related causal factors of two accidents - Japan Air Lines (JAL) flight 123 (JL123) and China Airlines (CAL) flight 611 (CI611). Furthermore, the pathways that could have resulted in the two accidents were identified by applying the HFACS framework. The study also compares the similarities and differences between these accidents. The findings of this paper lend support to past research on HFACS where higher levels at an organisation have been shown to have directly affected the lower levels. Lessons from these accidents have also been identified in order to prevent recurrences.