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Author Neil CLARK and John WILKINSON |
| Abstract Just because you have a permit does not make you safe. This paper describes an aviation-inspired human and organisational factors (HOF) approach to improving one major oil and gas company’s Control of Work (CoW) system. The challenge was finding the right balance between control/rigour and usability/compliance. Methods included: structured baseline setting (HOF audit, incident review and survey); active user involvement; collaborative design with training and technology providers, HOF specialists; good practice review (aviation sector); system – including procedural – usability improvements. Early results are promising and the approach has already been adopted by other major operators. |
