| Document
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Author Lisa Aldridge, Jediah Clark & Mark S. Young |
| Abstract Whilst maintaining safety remains the top priority, the UK needs to increase the number of aircraft that can fly through its airspace. This study uses task analysis to identify a set of performance metrics that will support air traffic controller training, inform airspace and technology design, and support operational decisions that balance the number of aircraft that can fly through UK airspace. A literature review, a review of existing task analyses and a set of workshops with controllers were conducted. The study concludes that measuring the performance of air traffic controllers holistically and continuously, using objective measures of task performance, is relatively unexplored. |
