Human Performance Optimisation Interventions and Measures of Effectiveness in Air Traffic Control

|Publish Date: May 23, 2025|Keywords: Contemporary EHF 2025, Publications|

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 Author
Katie Fisher & Leigh-Anne Smith
Abstract
This paper outlines three programmes forming the Human Performance Optimisation (HPO) area of work within the Human Factors (HF) and Human Performance (HP) team at NATS, Air Traffic Control (ATC): HP Coaching, Performance Mindset and the HP Buddy Programme. Pre-cursors and drivers, development, application and analysis are described as well as additional work to evaluate and improve effectiveness measures for single and combined interventions.