Developing Preliminary Heuristics for In-Vehicle Ambient Intelligence Systems

|Publish Date: May 27, 2025|Keywords: Artificial intelligence, Automotive, Contemporary EHF 2025, Publications, User experience|

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 Author
Shriya Pande, Catherine Harvey & David R. Large
Abstract
This study aimed to develop heuristics for designing and evaluating in-vehicle Ambient Intelligence (AmI) systems. Utilising an expert focus group (n=3) and a user study (n=8), 15 preliminary heuristics were derived. These aim to ensure that in-vehicle AmI enhances the driving experience by fostering driver wellbeing and a positive user experience, whilst minimising distraction.