| Document
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Author Lauren Morgan, David Higgins & Sue Deakin |
| Abstract The HF approach places all stakeholders at the heart of any project to identify their needs and ensure these are being met, ultimately to optimise efficiency and safety. With regards to building a new hospital, this includes not only patients’ needs, but also those of hospital staff, support workers, volunteers, and patients’ contacts. This paper discusses the approaches taken, and benefits realised |
