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Author Jediah Clark, Wing-Yee Cheung, Lisa Aldridge, Adam Smith |
| Abstract As the largest investigation of its kind in UK Air Traffic Control (ATC), 25 participants took part in a ten-day continuous pilot trial using heart-rate monitors, sleep diaries, and desktop eye tracking across multiple shifts in NATS Swanwick Terminal Control. The study’s primary objective was to assess the technical viability for measuring real-time biometrics in a live ATC operational environment, with a secondary objective of validating these measures against other environmental and behavioural factors. Although challenges were present, a wealth of data was collected from this study, showing that the potential for real-time data collection and assimilation in live-ATC is feasible, and more importantly, non-invasive to work-flow. This contribution shines a spotlight on new developments of these biometric devices, and highlights the biggest hurdles facing real-time biometric measures, and presents initial findings on how this could inform more advanced methods of workload and fatigue monitoring, as well as future opportunities. |
