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Author Fiona Bird, Sofia Ahlberg Pilfold |
| Abstract Human Factors integration in rail has matured for driving and signalling but remains underdeveloped in the long-term maintenance of rolling stock. Using HF to optimise maintenance efficiency and reduce costs associated with delays and failures requires a “system of systems” approach drawing together the human aspects of train design, design depot and depot operations. The aim of this paper is to consolidate the authors’ experience and published material to identify commonalities. Four priorities for effective HF interventions are identified: (1) Stakeholder engagement including awareness raising (2) Published HF guidance and robust HF requirements in industry standards (3) Prioritising HF methods (based on likely scope, time and budget) to maximise impact, and (4) Improving the HF elements of incident investigations and developing design feedback loops to enable continual improvement. This will enable the rail industry to mature in its approach to the humans who perform critical functions and help to secure resources (time and budget) for HF throughout design and operational lifecycles, thereby improving safety and reliability. |
