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Author Kirwan, B, Newman, D, Elliott, R, Biliri, E and Bettignies-Thiebaux, B |
| Abstract A Deep Dive exercise was carried out at London Luton Airport (LTN), exploring taxiway incidents with four airlines, Air Traffic Control (ATC), the airport authority London Luton Airport (LLA), a Human Factors expert and a data scientist. The exercise focused on developing a better understanding of Taxiway Errors at LTN and identifying potential mitigations. Eleven key factors underpinning taxiway errors, and nine mitigation pathways were identified, several of which are now being implemented. This paper illustrates the Deep Dive process, and the resources required to make it a success, and recommends it as an agile yet straightforward technique for the Human Factors practitioner. |
