Understanding work-as-planned and work-as-done in biomedical laboratories

|Publish Date: Jun 11, 2025|Keywords: Contemporary EHF 2025, Pharmaceutical, Publications, Tools & techniques|

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 Author
Viji Vijayan
Abstract
An important concept in Safety II is distinction between Work-as-Imagined (WAI) and Work-as-Done (WAD). As in all industries, there are gaps between WAI and WAD in the biomedical laboratories, these concepts are poorly studied and understood. This study interviewed 15 biomedical lab workers to understand the gaps between WAI and WAD and how they were addressed.