Document

Author
Nicolas Canales Bravo, Adelaide Nascimento and Pierre Falzon
Abstract
Nursing staffing is an essential component of managing human resources in hospitals. The performance of any healthcare organisation is dependent on their continuous ability to have a sufficient number of qualified workers, who must be deployed judiciously in an enabling work environment. Studies show that having adequate nursing staff has a positive influence on quality of care and on the health of caregivers. However, problems such as the shortage of nursing staff or the financial demands imposed on hospitals often constrain this possibility. The aim of this research was to explore the different types of flexible practices used to organise hospital nursing staffing and their consequences on the activity of caregivers. The study was carried out in the hospitalisation units of the Department of Neurology of a large Parisian hospital and responds to a request from the director of the department. This department suffers from a permanent shortage of caregivers, which affects the possibility of ensuring a continuous quality of care. This shortage of personnel leads the nursing managers to readjust the organisation of the teams according to the available personnel. Results aim to contribute to the reflection of decision-makers to find ways to improve the organisation of nursing staff.