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thumbnail of Understanding work-as-done Lessons learned in a case study on fatigue risk management

Author
Anisha Tailor, Anna Vereker & Tom Hyatt
Abstract
This paper presents a case study of a workshop to understand rail track workers’ experiences of organisational fatigue risk controls. The design and facilitation of the workshop drew on key skills, attitudes and practices for learning about work-as-done. This paper describes the successes, challenges and lessons learned associated with practically embedding these into the workshop.