Interface usability evaluation of mobility apps aimed at inclusive design

|Publish Date: Jun 23, 2022|Keywords: Accessibility, Contemporary EHF 2022, Interface design, Publications, Usability, User experience|

Document

Author
Henrietta Howarth, Joy Richardson, Jisun Kim & John Preston

Abstract
This study evaluated the interface usability of a range of mobility apps using a set of adapted heuristics aimed at inclusive design. Identified strengths and weaknesses informed interface design recommendations for a future MaaS app to enhance usability and support travel across all ages and genders of adults in the Southampton area.