Document

Author
Craig K. Allison, Neville A. Stanton, James M. Fleming, Xingda Yan, Forough Goudarzi & Roberto Lot
Abstract
Cognitive Work Analysis has become a staple methodology for human factors and ergonomics researchers and practitioners. Despite this popularity, limited guidance is available to take the insights of the methodology forward into the development of newer systems and interfaces. This paper describes the use of the established design toolkit ‘Design with Intent’ as a suitable approach to help progress the insights of Cognitive Work Analysis towards the development of novel interfaces. An abridged account of developing a Cognitive Work Analysis for fuel efficient driving is presented, alongside the application of the Design with Intent toolkit to progress the insights from the Cognitive Work Analysis to generate novel design ideas which can be incorporated into future interfaces. Finally, early development work, compiling the ideas generated using the Design with Intent toolkit, is presented, demonstrating the potential for this combination of methods to produce interfaces for future testing and validation.