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Author Andy Brazier |
| Abstract Encouragement for us to understand the reality of work is creating a focus on the circumstances in which tasks are performed rather than challenging the work itself or whether best practice is being achieved. Human factors has tools and deeper understanding that could be used to drive more fundamental improvement. However, in some sectors at least, catchy buzz words are causing distractions that mean that the opportunity for human factors to prove its worth being missed. The process industry is one example where frontline workers manage risks on a nearly continuous basis supported by engineers working more remotely who have clear technical bias. Human factors has achieved a toe hold but its scope is often limited. This may not be a universal issue but medicine seems to be another sector where human factors has yet to achieve what it could. |
