Document

Author
Victoria A. Banks, Katherine L. Plant & Neville A. Stanton
Abstract
Systems design is often criticised for bringing human factors (HF) expertise into the design process at the end of a product’s development – often too late to have much impact on the design and usability of products and/or systems. This paper proposes a new Usability Evaluation Framework for the Flight Deck that can utilise HF expertise throughout the design lifecycle. It incorporates widely accepted design practices with a more user-centred approach that enables simultaneous usability testing and evaluation at every stage of the design lifecycle.