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Author Eva-Maria Carman, Giulia Miles, Upasana Topiwala, Benjamin Warren , & Steve Cantellow |
| Abstract A key consideration to work systems are the people within it and the resource and resilience they bring to the system. As a result, professional wellbeing should be considered as a key element for systems monitoring. To work towards developing a professional wellbeing tool associated with work system elements to guide and inform improvement strategies and system redesign, an exploratory study was conducted to capture the relevant concepts. The aim of this phase of the project was to explored what staff thought were key elements of professional wellbeing that should be assessed, how work is organised and managed by staff, how this may be related to professional wellbeing and capture practical considerations for data capturing and tool outputs. A total of eight focus groups and seven interviews were conducted with staff within the Hospital 24 service between January and September 2023 with a total of 28 participants. The results from the focus groups and interviews assisted in addressing three key questions, namely: what should one measure for professional wellbeing, what is currently measured and how should one measure professional wellbeing? In addition to addressing these questions, key work system considerations emerged that are essential for understanding the context of the concepts identified and the potential implications for measurement and data interpretation. These qualitative results provided the building blocks for a conceptual framework that will guide the development of a systems-based professional wellbeing tool. |
