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thumbnail of Applying Human Factors in Whisky Manufacture – A project of Firsts

Author
Anita Weltz, Douglas Dick
Abstract
This paper outlines a case study of the Human Factors (HF) work that was undertaken for a whisky manufacturer, Whyte and Mackay (W&M), at an Upper Tier Control of Major Accident Hazards (COMAH) site in Scotland. The work was delivered by HF specialists at Risktec Solutions (Risktec) and involved: the incorporation of HF into the company investigation process; the development of a process for identifying and assessing safety critical tasks, including demonstration of the process (whisky loading to a tanker) and the development of a process for producing safety critical procedures and demonstration of application of this process. The project featured a number of firsts – the first whisky project for the HF consultant and the first HF project for the client.