Author
Hans-Gerhard Giesa & Ralf Schliwa
Abstract
This paper introduces concepts and solutions which aim at improving the travel comfort for wheelchair users inside the aircraft. Airbus has historically taken a proactive approach on accessibility working on comfort improvements and solutions for passengers beyond regulation. An outline of this user-centred approach is given showing how the needs and expectations of a high diversity of end-users is considered during product research and development. Exemplary solutions are presented that are dedicated to the accessibility of aircraft lavatories for persons with reduced mobility and to the reliable and damage free transport of wheelchairs in an aircraft.