Document

thumbnail of A simulator study into customer behaviour on dynamic hard shoulder motorways

Author
Annabel Moore
Abstract
This paper outlines a study for National Highways to better understand drivers’ behaviour, responses and perceptions on dynamic hard shoulder (DHS) motorways. A mixed methods approach, including use of a mixed reality simulator, was used to collect both qualitative and quantitative data from motorway drivers and triangulate the results. This work provided a greater understanding of the perceptions of drivers on DHS motorways and built an evidence base of the aspects of DHS motorways which may cause higher workload for drivers.