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Author Simon Carpenter, Kailash Manohara Selvan |
| Abstract Musculoskeletal disorders (MSDs) are a major contributor to sickness absence and reduced operational performance among front-line rail staff. This study applied a validated workwear-integrated wearable-sensor system to quantify real-world ergonomic risks associated with key manual-handling and passenger-support tasks performed by Conductors, Passenger Companions and Catering Hosts. Continuous kinematic data identified posture-related hazards, forceful exertions and technique drift between training and operational settings. Evidence-based mitigations are now being implemented, including enhanced training, improved training fidelity, redesigned storage layouts, infrastructure modifications and equipment evaluations. Strong engagement from staff, operational leadership and trade unions demonstrates the value of objective ergonomic assessment in informing practicable MSD-risk reduction strategies and supporting safer, more inclusive working environments. |
