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Author Jaide Mead, Jayne Wheway |
| Abstract This case study employed a Human Factors and Ergonomics (HFE) approach to inform the refurbishment of a secure mental health unit, with a focus on safety-critical aspects of ward design. Key interventions included the redesign of patient bedroom doors and improved accessibility to nurse call systems within these rooms. A mixed-methods methodology was adopted, integrating a diverse range of HFE tools and evidence sources, including the Systems Engineering Initiative for Patient Safety (SEIPS) model, user experience evaluation, task analysis, and anthropometric data. The findings demonstrate the value of HFE in supporting safer, more user-centred environments in mental health care settings. |
