| Document
|
Author Saleh Al Wohaibi, Brendan Ryan, Chris Bennett |
| Abstract This study explores systemic contributors to maintenance issues using the Human Factors Analysis and Classification System (HFACS) framework. Through scenario-based interviews with experienced maintenance professionals, the research identifies how technicians adapt their practices to overcome design limitations, environmental challenges, and organisational pressures. The findings indicate that maintenance personnel sustain safety by continually modifying their work practices to address system constraints. This provides valuable insights into how safety in real-world settings arises from everyday adjustments rather than solely from adherence to established procedures. Recognising human adaptability helps aviation stakeholders enhance system resilience by aligning procedures, training, and system design with real work practices, thereby continuously improving safety. |
